Shipping policy
ROIVAN Shipping Policy
Effective Date: [01/06/2025]
At Roivan, we are committed to providing our customers with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy for important information regarding your order.
1. Shipping Methods
We offer various shipping methods to meet your needs, including standard, expedited, and overnight shipping. The available options will be presented at checkout.
2. Processing Time
- Orders are typically processed within [1-2 business days] after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time
- Standard Shipping: [1-3 business days]
- Expedited Shipping: [1-2 business days]
- Overnight Shipping: [1 business day]
- Please note that delivery times may vary based on your location and the shipping carrier.
4. Shipping Costs
Shipping costs will be calculated at checkout based on the selected shipping method and the delivery address. We may offer free shipping promotions from time to time, which will be clearly indicated on our website.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.
6. International Shipping
At this time, we only ship within [Insert countries or specify if only domestic shipping is available]. For international shipping inquiries, please contact our customer service team.
7. Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or regulatory requirements. If an item in your order is restricted, we will notify you via email and provide options for resolution.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within [ 2 days] of the expected delivery date. We will work with the shipping carrier to resolve the issue.
9. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to our customer service team at Roivanteam@gmail.com We are here to assist you!